Expertise in PC Hardware Detection and Analysis
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Know  your Customers
Discover the power of InSPECS™ internet-based PC hardware detection and analysis
InSPECS™ Services Overview
InSPECS™ Pre-sales Software
  • Helps you recommend the right products and services to your customers, based on their PC hardware specifications.
     
  • Inspires confidence in your products and services by displaying to visitors technical information about their PC.
     
  • Lowers customer concerns about compatibility.
     
  • Eliminates shopping confusion by displaying only compatible and appropriate product choices.
     
  • Substantially lowers the frequency of product returns due to incompatibility or unsuitability.
InSPECS™ Post-sales Software
  • Increases the quality of customer support by making available complete and accurate technical information about the customer's PC, all in real-time.
     
  • Lowers the "guess work" factor in technical support and the need to interview the customer for technical information.
     
  • Allows you to target your marketing campaigns based on your existing customer's PC hardware.
     
  • Encourages your customers to keep coming back for a worry-free technology purchasing experience.
InSPECS™ Case Example
Mushkin Advisor
 

When Mushkin, a leader in the performance PC memory industry, needed a way to help visitors to their website find the exact type of memory that works with their PC, they put the power of Panopsys' InSPECS™ hardware recognition services to work for them.

The InSPECS™-driven Mushkin Advisor works right on the mushkin.com site, analyzing the visitor's PC and helping Mushkin recommend the appropriate type, size, and speed memory that is compatible.  More sales, fewer returns - that's what InSPECS™ delivers!

 

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